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Viewing 8 posts - 1 through 8 (of 8 total)
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  • imported_tickstory
    Participant
    June 24, 2015 at 11:15 am
    Post count: 1479
    #20842

    Hi Omisis,

    Do you have further details about what you are trying to download and what is “not working”? We’ve tried USA500IDX and all is good.

    Thanks.

    omisis
    Participant
    June 24, 2015 at 12:09 pm
    Post count: 5
    #20843

    I tried with Nikkei and Dow Jones and DAX, all does not work

    imported_tickstory
    Participant
    June 24, 2015 at 1:16 pm
    Post count: 1479
    #20844

    Hi –
    Both and have just been tested and download fine.
    Please provide further information such as an error message or screenshot if you require any additional assistance. Also check the forum for the error message you are getting.
    Thanks.

    omisis
    Participant
    June 24, 2015 at 4:44 pm
    Post count: 5
    #20845

    there is no error message, the file is loaded, but is incomplete.
    quality for 4 weeks and only 86%.
    in the forum I can not find any help.

    imported_tickstory
    Participant
    June 24, 2015 at 10:58 pm
    Post count: 1479
    #20846

    Check the FAQ, please for “I am not getting 99.9% modelling quality on my back-tests”:

    viewtopic.php?f=2&t=613

    Thanks.

    omisis
    Participant
    June 25, 2015 at 8:14 am
    Post count: 5
    #20847

    I’ve read the FAQ, it does not affect my problem.
    I can accessible by all other instruments 99% quality.
    This means that the settings are correct.
    ONLY with INDEXES cannot get the quality.
    Thank you for serving effortless

    imported_tickstory
    Participant
    June 25, 2015 at 8:59 am
    Post count: 1479
    #20848

    Hi – You will note that the symbol name in Dukascopy is “JPNIDXJPY” whereas your MT4 symbol name is “[JP225]” (note the braces). You will need to use the “Maps To” field to map the Dukascopy symbol to your MT4 symbol name. This process is described in the manual and also if you search the forum for “Maps to”.

    Regards.

    omisis
    Participant
    June 25, 2015 at 7:17 pm
    Post count: 5
    #20849

    Thank Tickstory team, that was the crucial clue.
    Now everything works.
    Thank you for great service.

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