If this error occurs, please check the following:
1) If you have a license code, apply the license in the Help->License menu. For users that are not using the registered version, you must be running MT4 Build 765 or earlier otherwise you will receive this error.
2) Ensure you have set your MT4 Installation folder correctly in File->Settings->MT4 Settings. It should be something like C:\Program Files (x86)\Metatrader.
3) If you are using Windows 7 or are receiving a prompt for administrator access when you launch, run Tickstory as Administrator by right-clicking the icon and selecting “Run As Administrator”.
4) On slower machines, it may take some time for time for MT4 to to load. In this case, Tickstory does not wait any longer and puts up this error. Once MT4 has finished starting, you can press the launch button again and it should no longer display this error.