If this error occurs, please check the following:
1) If you have a license code, apply the license in the Help->License menu. For users that are not using the registered version, you must be running MT4 Build 765 or earlier otherwise you will receive this error.
2) Ensure you have set your MT4 Installation folder correctly in File->Settings->MT4 Settings. It should be something like C:\Program Files (x86)\Metatrader.
3) If you are using Windows 7 or are receiving a prompt for administrator access when you launch, run Tickstory as Administrator by right-clicking the icon and selecting “Run As Administrator”.
4) On slower machines, it may take some time for time for MT4 to to load. In this case, Tickstory does not wait any longer and puts up this error. Once MT4 has finished starting, you can press the launch button again and it should no longer display this error.
Good afternoon,
I have this problem message:
A suitable launcher could not be found for your metatrader version.
launchers tried:
birt’s tick data suite
tickstory launcher for build 432 …..
tickstory launcher for build 445-489
tickstory launcher for build 500-506
tickstory launcher for build 507+
tickstory launcher for build 600-765
my mt4 version 4.0 build 1080
waiting yours.
best regards.
Hi,
You need to be using the ‘Standard’ version of Tickstory to support the latest versions of MT4. Please check out the differences between the ‘Lite’ and ‘Standard’ versions here:
https://tickstory.com/download-tickstory/
If you require further support, please join our support forum here: https://tickstory.com/forum.
Thanks.
“To activate this license, go to Help->License code in Tickstory and enter this code.”
Cannot find Help->License Code input field
Hello,
Please download Tickstory from the link you were sent via email when you purchased. This downloads the “Standard” version of Tickstory which will allow you to enter your license key in the Help->License menu.
Please let us know if you have any difficulties on our support forum (https://tickstory.com/forum).
Thanks.
i want to buy tickstory. How to register to view or buy licence
Hi There – Please check out our Download Page for purchase options. Thanks!
I have the same problem and I have included license and still its not working.
Hi Luis, it could be that your MT4 has automatically updated to Build 1260. If so, you will need to update Tickstory to the latest version as well. If you continue to have issues, please post the details on our support forum.
Thanks.
I have license already.
How can I do only update or only subscription for 1 month?
Thank.
Hi Siwawut, we’ve sent an email to you to assist further. Thanks.
hello good night i’m testing the tickstory and i downloaded the latest version of ticstory but when i apply the F8 on the keyboard open MT4 by ticstory there is an error what can i do so i can do the EA test. I tried to look at the MT4 version and got this value the version is 5.0.0.273. if anyone can help I am grateful. Att. Alex
olá boa noite estou testando o tickstory e baixei a versão mais recente do ticstory mas quando aplico a F8 do teclado abrir o MT4 pelo ticstory da um erro oque posso fazer para que possa fazer o teste do EA. tentei olhar a versão do MT4 e obtive esse valor a versão é 5.0.0.273. se alguém puder ajudar fico grato. att. Alex
Hi Alex, It appears you are trying to launch MT5, not MT4. The launcher only applies to MT4.
Kindly direct any further queries to our Support Forum.
Thank you.