Can not launch the Tickstory Lite in xp

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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yeswinner
Posts: 1
Joined: Sat Apr 26, 2014 5:50 am

Can not launch the Tickstory Lite in xp

Post by yeswinner »

I installed the version 1.4 in my window xp (sp3) (with .net framework 4.0). But no any response when I clicking the Tickstory.exe. No error, just cannot launch it. I don't know why? Anyone can help me on this?

tickstory
Posts: 4900
Joined: Sun Jan 06, 2013 12:27 am

Re: Can not launch the Tickstory Lite in xp

Post by tickstory »

Hi Yeswinner,

What build of MT4 are you using? Note that it is recommended that you upgrade your O/S if you want to use Tickstory. That said, we have no known issues using the launcher under XP.

Thanks.

Sonny
Posts: 3
Joined: Tue Jul 22, 2014 4:07 pm

Re: Can not launch the Tickstory Lite in xp

Post by Sonny »

Hello, i installed the version 1.5.1 and Tickstory.exe also does not run. What the problem?
Windows XP, SP3
Metatrader 4 buil 670

tickstory
Posts: 4900
Joined: Sun Jan 06, 2013 12:27 am

Re: Can not launch the Tickstory Lite in xp

Post by tickstory »

Hi Sonny,

The most common issue when you have problems running Tickstory is to make sure you have .NET v3.5 installed (NET v4.0 is unfortunately not the same as .NET v3.5). If this doesn't resolve the issue, please give us further details of the error you are getting.

Thanks.

Sonny
Posts: 3
Joined: Tue Jul 22, 2014 4:07 pm

Re: Can not launch the Tickstory Lite in xp

Post by Sonny »

I have installed .NET v2 SP2, .NET v3 SP2, .NET v3.5 SP1 and .NET v4 :)
No errors, no logs, just try launch and nothing happening

Sonny
Posts: 3
Joined: Tue Jul 22, 2014 4:07 pm

Re: Can not launch the Tickstory Lite in xp

Post by Sonny »

Hi, i have full reinstall .Net framework and now it's working! All right.

tickstory
Posts: 4900
Joined: Sun Jan 06, 2013 12:27 am

Re: Can not launch the Tickstory Lite in xp

Post by tickstory »

Great to hear - thanks for letting us know!

rolfsen
Posts: 1
Joined: Mon Nov 03, 2014 1:07 am

Re: Can not launch the Tickstory Lite in xp

Post by rolfsen »

i had the same issue with windows xp x64 after installing 3.5 net framework and i did the following:

go to the console (win+r) and type in "wuauclt /detectnow" which manually makes windows look for updates
after several seconds the win update pops up and asks you if updates should be downloaded (if you have activated that option in the windows update settings)
there should be several security updates for net framework 3.5

download + install updates and restart

do the same thing again and there will be the net framework 3.5 service pack 1

download, install and restart and now tickstory will work fine :]

(you can probably also just download the 3.5 SP1 manually, idk)

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